Cancellation policy
Pause or cancel anytime
There's no season-long commitment. You can pause, change, or cancel your subscription anytime before the weekly cutoff.
Weekly cutoff: Sunday at 11:00 PM
Subscription orders are processed Sunday night for that week's delivery or pickup. Changes made before the cutoff apply to that week. Changes made after the cutoff take effect the following week.
How to make changes
Log in to your account at yellowbirdfs.com, go to Account, and choose Manage Subscription. From there you can:
- Pause your subscription, for example while you're traveling
- Change what's in your subscription
- Add items to your subscription
- Add a one-time purchase to your next order
- Cancel your subscription
If you'd rather we handle it, email hello@yellowbirdfs.com before the cutoff.
One-time store orders
One-time orders can be cancelled by emailing hello@yellowbirdfs.com before midnight Sunday (11:59 PM). After that, your order has been placed with our farmers and can't be cancelled.
Store credit
Store credit can't be refunded as cash.